Course Overview

The Skills Certificate in Hospitality & Catering at IBC College equips trainees with the practical,
interpersonal, and service-oriented competencies required to excel in Lesotho’s dynamic
hospitality and tourism sector. The programme provides strong foundational training in food
production, catering operations, accommodation services, front-office procedures, and customer
relations.
It is designed to prepare learners for work in hotels, restaurants, lodges, catering companies,
hospitals, schools, and other institutional kitchens. Emphasis is placed on culinary skills, food
safety, hygiene, nutrition, table service, communication, and professional etiquette. The
programme integrates theoretical learning with hands-on practice to ensure trainees deliver highquality hospitality services.
Responding to national and regional demand for well-trained service professionals, the
programme incorporates modern hospitality techniques, creativity in food preparation, and
service excellence. Through intensive practical sessions, demonstrations, and industrial
attachment, trainees gain real-world experience in preparing meals, handling equipment, serving
guests, managing rooms, communicating with customers, and promoting a positive hospitality
environment.
As trainees progress, they develop confidence in menu planning, catering operations, beverage
service, guest relations, housekeeping skills, and front-office procedures. The curriculum
encourages teamwork, professionalism, safety consciousness, and effective customer service,ensuring graduates can succeed in employment or entrepreneurship within the hospitality
industry.